 Car Mechanics: Tips To Avoid Being Scammed
Posted by carsandtrucks on Tuesday, October 16 @ 14:59:45 EDT
In some places the term "car mechanic" is alike to the term "tort lawyer" These are the
guys looking to take advantage of everybody at every opportunity. With nearly 2 decades
in the automobile service business I must admit I have seen and heard about some pretty
underhanded repair processes. How do you avoid being scammed. If you are at dealership
ask them to show you their overall customer satisfaction index scores. All manufacturers
measure a dealerships CSI. If you are at a national chain repair facility they too will
have customer satisfaction scores available for you to see. Independent repair shops are
another matter. The best advice is to ask around. Find out who uses the shop and what has
been their experience. When dealing with any repair shop you have a right to know the
cost of the repair up front before repairs begin. Make them put the estimate in writing.
You also have a right to see the parts that were replaced on your vehicle. Fortunately
there are many more honest shops then dishonest shops. Most repair
shops are not so short
sighted that they want to make all their money on one repair visit. They want to build a
relationship that will bring them repeat business over a long period of time. We are
proud of our profession and conduct our business accordingly. Like every other business
you use, you need to find the repair shop you feel comfortable with and trust
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